In an internal memo leaked to CNBC, Neil Lindsay, senior vice president of Amazon Health Services, revealed that the retail giant’s health care division would undergo significant workforce reductions, impacting hundreds of employees.

The memo, sent on Tuesday, cited a strategic decision to reallocate resources within the division, with a focus on enhancing customer-centric innovations and experiences.

Lindsay acknowledged the substantial growth experienced by Amazon Pharmacy, One Medical, and Amazon Clinic over the past year. Despite this growth, the company has opted to streamline its operations, resulting in the elimination of several hundred roles across One Medical and Amazon Pharmacy. Lindsay emphasized the importance of reallocating resources to prioritize investments in inventions and experiences that directly benefit customers of all ages.

Typically, Amazon waits to communicate layoffs directly to affected employees before making public announcements. However, due to the leak of internal information, Lindsay took the initiative to address the situation promptly and transparently. Expressing regret over the external disclosure, he reiterated the company’s commitment to handling such matters internally to ensure clear communication with impacted employees.

Alongside the announcement of workforce reductions, Lindsay highlighted Amazon’s achievements in the health care sector over the past year. He emphasized the reinvention of the Amazon Pharmacy experience, aimed at improving affordability and convenience for customers through initiatives like RxPass, automatic coupons, and strategic partnerships. Additionally, the expansion of Amazon Clinic nationwide has garnered high customer satisfaction ratings, reflecting the company’s dedication to enhancing the care experience.

Amazon’s acquisition of One Medical in July 2022 for $3.9 billion signaled its commitment to transforming the health care landscape. One Medical’s comprehensive medical services, spanning in-office care, digital visits, and other offerings, align with Amazon’s vision of making health care more accessible and affordable.

During the company’s fourth-quarter earnings call, Amazon CEO Andy Jassy highlighted the growth trajectory of its pharmacy sector, underscoring the success of initiatives like One Medical and Amazon Pharmacy. The integration of primary care services into Amazon Prime membership, offered at a nominal fee of $9 per month or $99 per year, further demonstrates Amazon’s commitment to expanding access to quality health care services for its customers nationwide.